Please read these terms carefully before scheduling service. They outline what you can expect from us, and what we expect from you.
Welcome to Expert Drain Solution. By accessing this website or scheduling a service appointment, you agree to be bound by these Terms of Service.
By scheduling an appointment, you authorize Expert Drain Solution and its employees, agents, or independent contractors to enter your property to perform the requested plumbing and drain cleaning services. You confirm that you are the property owner or have explicit authority from the property owner to authorize these services.
While we strive to provide accurate phone estimates, all prices provided over the phone are non-binding estimates based on the information you provide. A final, firm price will be provided upon physical inspection of the issue by our technician. Work will only commence after you approve this final onsite price.
Drain cleaning is an attempt to restore flow to your pipes. However, older pipes may have underlying structural issues.
If we clear a line and find evidence of root intrusion, we cannot guarantee the line will stay clear. Roots will grow back unless the pipe is repaired or chemically treated. Therefore, standard drain cleaning warranties do not apply to root-infested lines.
We are not responsible for damage to pipes that are already broken, corroded, or collapsed. If our equipment gets stuck in a collapsed line, or if a pipe breaks during standard cleaning due to age/rot, Expert Drain Solution is not liable for the repair of that pipe.
You agree to provide clear access to the work area. We are not responsible for moving furniture, appliances, or personal items. If we must move items to access the plumbing, we are not liable for any damage that may occur to those items or the flooring.
We understand that schedules change. However, if you need to cancel or reschedule, we request at least 24 hours notice. Cancellations made within 2 hours of the scheduled arrival window may be subject to a trip charge fee to cover the cost of dispatching the technician.
Payment is due immediately upon completion of the service. We accept cash, major credit cards, and approved checks. Title to any installed parts or materials remains with Expert Drain Solution until the invoice is paid in full.
To the fullest extent permitted by law, Expert Drain Solution shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, water damage from pre-existing plumbing failures, or loss of use.
Expert Drain Solution may utilize a network of independent licensed contractors to perform services. These independent contractors operate their own businesses and are not employees of Expert Drain Solution. While we vet our partners, Expert Drain Solution acts as a lead generation and dispatch service in these instances.
These Terms shall be governed and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us.
Expert Drain Solution
Anaheim, CA 92802
service@expertdrainsolution.com
+1 (888) 714-7761