Privacy Policy

Expert Drain Solution ("we," "our," or "us") operates the website expertdrainsolution.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2. Use of Data

Expert Drain Solution uses the collected data for various purposes:

• To provide and maintain the Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer care and support.
• To provide analysis or valuable information so that we can improve the Service.
• To monitor the usage of the Service.
• To detect, prevent and address technical issues.

3. Disclosure of Data (Service Fulfillment)

Important Notice regarding Independent Contractors: Expert Drain Solution may operate as a lead generation service or dispatch service. In order to fulfill your request for plumbing or drain cleaning services, we may share your Personal Data (specifically your Name, Address, and Phone Number) with:

• Independent third-party contractors or service providers.
• Local plumbing partners within our network.

By submitting your information to us, you explicitly consent to the sharing of your information with these third parties for the sole purpose of completing your service request.

4. TCPA Consent (Telemarketing)

By submitting your telephone number on our forms, you agree to receive marketing and non-marketing calls and text messages from Expert Drain Solution and our authorized partners, including calls made using an autodialer or prerecorded voice message, at the number provided. Consent is not a condition of purchase. Message and data rates may apply.

5. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you are granted specific rights regarding access to your personal information.

Right to Know and Access

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting that personal information.
• The specific pieces of personal information we collected about you.

Right to Deletion

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (such as maintaining records for warranty or transaction history).

Do Not Sell My Personal Information

Expert Drain Solution does not sell your personal information to third parties for monetary gain. We only share information with service partners to fulfill your specific request for service.

6. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: